ASSINIBOIA - The Canalta Hotel in Assiniboia was recently presented the Outstanding Performance Customer Experience Award for the year 2022. This award is presented to the best guest rated hotel across all properties owned and operated by Canalta Hotels, and is based off of guest satisfaction scores and reviews across many different platforms like Google, Booking.com, Expedia and Trip Advisor to name a few.
In 2022, Canalta Hotels as a whole exceeded the North American averages of guest rated performance. In North America, the average guest rated performance score of a hotel is 79 per cent with a review response rate of 50 per cent. Canalta Hotels had an average performance score of 89.64 per cent, and an average review response score of 94 per cent company wide, marking Canalta Hotels as one of the best rated chains of hotels in North America.
The Canalta Hotel in Assiniboia was the top guest rated hotel in the brand, competing with the 43 other hotels owned and operated by Canalta across Alberta, Saskatchewan and Manitoba. In 2022, Canalta Assiniboia rose to the top with a overall performance score of 94.89 per cent and a review response rate of 97.70 per cent, officially marking them as Canalta’s top guest rated hotel for exceptional customer service and guest satisfaction.
